Symantec Endpoint Protection 12.1.2 and later Norton Security with Backup (up to version 22.6.x.x) Norton 360 (later than 6.0, up to version 22.6.x.x) Norton AntiVirus / Norton Internet Security (later than 2012, up to version 22.6.x.x) To prevent this behavior, disable caching on the proxy server for the GFI MailEssentials server or exclude the domain.Norton Virus Definitions for Norton AntiVirus, Norton Internet Security, 360, Endpoint Protection, and Mail Security will ensure your Norton AntiVirus product contains the most up-to-date detection and prevention.ĭownload the latest Certified Virus Definition for Norton AntiVirus. The updater checks the remote file, receives the old cached copy, determines that there is no update available, and logs that both " local and remote versions are identical". This behavior is consistent with a proxy server (or similar system) caching these files. "info ","autoupdate", "local and remote versions are identical" "info ","autoupdate","diffmethod: xdelta" "info ","autoupdate","md5: 8g4eucRssnbYk5PPkaxnEg=" "info ","autoupdate","vendorversionnumberoffset: 0" "info ","autoupdate","AuDownload::read_version_info(C:\Program Files (x86)\GFI\MailEssentials\updater\AVX\bitdefender_current_)" "info ","autoupdate","Content-Length: 197" "info ","autoupdate","response URI: bitdefender_current_revision.txt" "info ","autoupdate","async request started, waiting for response" "info ","autoupdate","Starting async request"
"info ","autoupdate","AuDownload::DownloadFilePost()" "info ","autoupdate","localdownloadpath: C:\Program Files (x86)\GFI\MailEssentials\updater\AVX\ bitdefender_current_" The following log excerpt shows that the update is successful, even though the definitions are 2 days old. No errors can be found in the debug logs.Ĭlicking on the "Update all engines" button the update fails with the following error details: Server response: 401 Unauthorized" Solution Antivirus definitions are old (sometimes a few days old), but the last update succeeded and the update status is green.
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